Valve Guilty of Breaching Australian Consumer Law

A legal case that began back in 2014 has just about come to an end, and Valve has been found guilty of breaching Australian Consumer Law.

In August 2014, the Australian Competition and Consumer Commission (ACCC) announced it was suing Valve, saying the company had made false or misleading representations under the Australian Consumer Law with its refunds policy.

At that time, Valve had not yet implemented its refund system, which was introduced in June 2015. The accusations in 2014 said Valve stating its consumers are not entitled refunds "unless required by local law" meant that it had "excluded, restricted or modified statutory guarantees and/or warranties that goods would be of acceptable quality."

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