Hey everyone !
Like it says in the title , my mobile data is not working. As I open the drop down menu and tap the mobile data icon ,it lights up as though it is on but there is no connection sign in the top right corner , no 4G no nothing. I have been googling around quite a bit an I saw people with the same issue but as far as I know it was not resolved.
A little backstory : I updated to marshmallow 6.0.1 with no issues and after a week or so decided to root. ( my first time ) All went ok and I had root access , downloaded a few apps USING MOBILE DATA and then entered TWRP recovery and it got stuck in a bootloop, wouldn't leave TWRP. ( I assume that's when I should of installed a custom ROM.. ? )
Anyway I got anxious and thought I am better off going stock because apparently I have no idea what I'm doing :D.
Downloaded the stock firmware for my model and flashed it and voilah it works.
I was relieved. But then I noticed that my mobile data is not working. I can make calls and send messages and Wi-FI works perfect : but not mobile data.
( Don't know if this is relevant at all but similar thing happened with the power saving mode , I tapped the icon and it should have been "on" but it wasn't which is weird. By the way yesterday it started working normal again , better call scooby and the gang to solve that mystery eh ? )
So this is what I tried to fix the problem : - Rebooted. - Rebooted in safe mode. - Resetting APN. - Wiping cache. - Factory reset.
The issue still persisted. I even went to the network provider and they told me that everything should be "ok" as I suspected.
Now I am no expert but the only logical explanation would be a hardware issue... ? The tinfoil hat wearer in me is whispering that when you tripped your knox it took out something else with it though that wouldn't explain why it worked after rooting but not after flashing back to stock.
What is the point in having a smartphone if I can not access the internet on the go ? It sucks because I am just about to start studying so I will not be able to afford a new phone for quite a while...
So what are your thoughts guys ? I still have hope that there is a genius in here who can help me and many others who have encountered this issue :)
Here are some screenshots
imgur.com/a/d11Ig
Cheers in advance !
Like it says in the title , my mobile data is not working. As I open the drop down menu and tap the mobile data icon ,it lights up as though it is on but there is no connection sign in the top right corner , no 4G no nothing. I have been googling around quite a bit an I saw people with the same issue but as far as I know it was not resolved.
A little backstory : I updated to marshmallow 6.0.1 with no issues and after a week or so decided to root. ( my first time ) All went ok and I had root access , downloaded a few apps USING MOBILE DATA and then entered TWRP recovery and it got stuck in a bootloop, wouldn't leave TWRP. ( I assume that's when I should of installed a custom ROM.. ? )
Anyway I got anxious and thought I am better off going stock because apparently I have no idea what I'm doing :D.
Downloaded the stock firmware for my model and flashed it and voilah it works.
I was relieved. But then I noticed that my mobile data is not working. I can make calls and send messages and Wi-FI works perfect : but not mobile data.
( Don't know if this is relevant at all but similar thing happened with the power saving mode , I tapped the icon and it should have been "on" but it wasn't which is weird. By the way yesterday it started working normal again , better call scooby and the gang to solve that mystery eh ? )
So this is what I tried to fix the problem : - Rebooted. - Rebooted in safe mode. - Resetting APN. - Wiping cache. - Factory reset.
The issue still persisted. I even went to the network provider and they told me that everything should be "ok" as I suspected.
Now I am no expert but the only logical explanation would be a hardware issue... ? The tinfoil hat wearer in me is whispering that when you tripped your knox it took out something else with it though that wouldn't explain why it worked after rooting but not after flashing back to stock.
What is the point in having a smartphone if I can not access the internet on the go ? It sucks because I am just about to start studying so I will not be able to afford a new phone for quite a while...
So what are your thoughts guys ? I still have hope that there is a genius in here who can help me and many others who have encountered this issue :)
Here are some screenshots
imgur.com/a/d11Ig
Cheers in advance !
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